As Euro Garages continues to roll-out Subway stores across the extensive UK forecourt estate, the company has focused on investing in employee learning and development to enhance the leadership and management capability of store managers. Working alongside the Subway Head Office team in Cambridge, a week long Subway Store Manager Training course was delivered by Alan Whitehead, Corporate Trainer and successfully completed by 40 store managers at the Euro Garages Head Office in Blackburn.
Such management training provision will be afforded on an on-going basis and as part of the on-going business development plan, Euro Garages are looking to invest in and develop their own in-house trainers to support the store growth strategy. This commitment will ensure a familial culture is embedded within to help the Subway brand continue to grow. By better understanding employee personalities and motivational drives, the in-house trainers will be able to customise training, provide additional coaching and identify new leaders for existing and future stores.
Alan Whitehead, Corporate Trainer, Subway, expressed “It’s been great to work with such an enthusiastic group of Store Managers from Euro Garages. For me an effective Store Manager is someone who is excellent operationally but has a higher degree of confidence to lead their team and not just simply performance manage it. The Store Manager Training course not only helps an individual run their store better but allows them to have the sureness to directly address issues with a strong desire to do things right, first time.”
“Having the right people in the right positions is important to any business. For Euro Garages keeping a consistent team long term and motivated to deliver our partner brands is critical for our on-going success.” reflected Tim Circus, Brand Manager, “This Subway learning and development initiative is our assurance to effectively help nurture a productive store operations culture, deliver customer service which exceeds expectation and more importantly develop our current and future managers cohort”.